Equal opportunities

Wellington SCL is committed to being fair in all services we provide to the community. This includes our employment policies.

Diversity and talent are important to us

Our employment policies and practices encourage fair recruitment, retention and development of employees regardless of background or lifestyle preferences. We embrace diversity and we encourage workplace initiatives that increase cultural awareness.

We choose our staff on their merit and talent.

We work to provide an environment in which all our people have the opportunity to perform to their maximum potential.

Career paths are clear

Wellington SCL provides career path opportunities for pathologists, medical laboratory scientists, technicians, assistants and phlebotomists. We also have career paths in important roles supporting laboratory operations and in leadership roles across the business.

Find out below -- from some of our staff -- about what it’s like to work with us.

Meet our people

Read below about Marisa Roos, a receptionist; and come visit this page again. This is an ongoing series of staff profiles.

Marisa Roos

Marisa Roos, Receptionist

When did you start at Wellington SCL?

April 2012.

Tell us about your role

I have had quite a bit of reception experience but I’d never worked in a medical laboratory before. Nothing can prepare you for this role if you’ve never worked in this industry. It’s very different from anything else, and challenging but so rewarding.

Not only that, you really need not be afraid, as our team leaders and colleagues are fantastic at training people, and very professional in their teaching strategies.

What qualifications and experience do you have?

I have qualifications in Business Studies, which I studied for before moving to New Zealand. Other than that, I have a lot of experience in reception and customer service roles.


Have you always wanted to work in a medical laboratory?

I have always wanted to work in a medical laboratory, but never had the opportunity. I am grateful to Wellington SCL for recognising not just my work experience, but also my potential and positive attributes for this work.

What about your job excites you the most?

Every day is different here – new people, new faces, new patients. It is very rewarding when you get to know the regular patients, and recognise their physical and mental needs. I especially enjoy it when mums and their kids or babies come in, so that I can be the "babysitter" for a while. I'm privileged, too, to have such awesome colleagues!

What has been your most satisfying achievement at work?

When I first started working here, I made so many mistakes, as one would at the beginning of any new job, that I truly felt I would never see the light at the end of this tunnel. But as time went on and I became more confident, I finally achieved what I thought was impossible: I reached the "zero heroes" column. You get this when you get a 100 per cent rating for receiving and processing patient specimens. I was very pleased, and realised that if you put your mind to something, nothing can stop you!

Where do you see your career in med lab science heading?

My next aim is to become a phlebotomist, or maybe move into Microbiology, where all the "creepy" stuff is grown and analysed. I’m looking forward to a long and successful career at Wellington SCL.

Any career tips for people wanting to work in a med lab?

Customer service is not a cost, it's an investment!

More information about Marisa

You can read more about Marisa here.