Our values

At Aotea Pathology, we operate in accordance with our values:

Commit to service excellence

We willingly serve all those with whom we deal with excellence and pride.

Treat each other with respect and honesty

We create an environment where trust, team spirit, and equity are an integral part of everything we do.

Demonstrate responsibility and accountability

We lead by example. We take ownership of each situation to the best of our ability and seek help when needed.

Be enthusiastic about continuous improvement

We are never complacent. We recognise limitations and opportunities for ourselves and our processes, and learn through these.

Maintain confidentiality

We keep all information pertaining to patients, as well as professional and commercial issues, in strict confidence.

Acknowledge and value people

We recognise, acknowledge and value each other’s contributions. We nurture our professional competence, confidence, and self-esteem.

Honour individuality

We respect individual differences. We recognise the Treaty of Waitangi as a unique feature of the New Zealand community.